Frequently Asked Questions
Monthly Gift Clubs
when do the gifts arrive?
For Holiday orders, please order by December 17th to have your gift arrive in time for Christmas. You can still order after the 17th and have your "Gift Announcement" arrive in time for the holidays and your first delivery will arrive in January.
For non-holiday orders: Our gifts are shipped at the end of every month. You select the first month you'd like to start the deliveries. You can select to have your "gift announcement" emailed by us or you can print it right from our website. This is the announcement that your recipient will receive which includes your personal message and the gifts that they are about to receive.
can i choose the items to send?
Part of the fun is that we are constantly sourcing and sampling new products to include in our clubs. Even though you can't select the specific item, you can count on us sending only the best from Long Island's East End.
what if i'm not satisfied with the gift?
We are so sure you're gift recipient will love their gift but in the unlikely event they are not satisfied, please let us know and we will make it right. If you are still not satisfied, we will refund your money without hesitation...that is our GUARANTEE!
what if my gift recipient moves during the delivery months?
No problem...simply email or call us and provide us with the new address and we'll make the change.
how do you charge my card for the club?
We will charge your card 1 time if you decide to pay in full or we can charge your card monthly for the number of months you selected to send the gifts. You do not have to cancel or call us to stop the charges after your months are completed.
can i pause a shipment for a month or two?
Absolutely...simply email or call us and we'll push your shipments back by the number of months you tell us.
where can you ship your gifts?
We ship to the Continental 48 United States. Sorry we cannot ship to PO Boxes or APO or FPO boxes. We ship to residentail and business addresses.
are all of your products from long island's east end?
Yes...with thousands of products both award winning and found in renowned restaurants on the East End, we have partnered with the local farmers, wineries and gourmet artisans to bring you only the best of Long Island.
100% Satisfaction Guarantee
If for any reason, you or your recipient are not happy with your gift, please contact us and we will make it right. If you are still not satisfied, we will refund your money immediately...That is our GUARANTEE!